Frequently Asked Questions

Can I buy a training plan now and start training in X weeks

Yes, you can start anytime within 1 month of purchasing our training plan

If something comes up and I cannot train, can I get a refund?

Unfortunately, we cannot offer a refund after you paid

I stopped receiving my training plan emails, what should I do?

You can always reach us via customer support. We will respond as quickly as possible.

Can I buy a training plan for someone else?

Absolutely! It is the perfect gift and you must be a great friend 🙂

Is it possible to switch my training plan half-way?

No, once you are committed to a particular training plan, you cannot exchange it for another.

Once I finished my X weeks training plan, can I sign up for another? Will it be different?

Yes, every training plan you enrol in is tailored specifically for your current fitness and experience level. As you progress in our training program, subsequent plans will adjust according to your improvements. There is no limit as to how far you can go with PerfectStride!